Return and Refund Policy

Thanks for shopping at Double Rainbow Design!

If you are not entirely satisfied with your purchase, I am happy to assist you with an exchange. Contact initiating the exchange must be made within 14 days of delivery, and the original item must be sent back to me within 30 days of delivery. Items must be returned in their original condition.

It is imperative before making a purchase that you review all photos and thoroughly read the entire item description so there is no confusion about the size of the item, materials used, etc. 

Refunds and cancellations will be made on a case by case basis.

Double Rainbow Design is NOT responsible for damage done to an item due to mishandling the item from the customer, intentional bending or manipulation of parts on a piece, or other scenarios not related to an item being defective or damaged during transit. Please handle your items with love and care.

Please contact us if you have any problems with your order and we will do our best to come up with a solution!